Information Security Questionnaire Specialist
Full Time • Houston, TX
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Who we are:
We are a legal access employee benefits company that makes the needs of our members a priority — offering them the best products and services in a personal yet professional manner.
Over the decades, our team members have built a culture that encourages creativity, growth, fun, and success. This culture sits at the heart of every decision we make and fuels our mission to help people navigate life’s legal challenges with confidence.
Job Purpose:
We’re seeking a detail-oriented Information Security Questionnaire Specialist to join our Security and Compliance team. In this role, you will be responsible for responding to client and partner security questionnaires, due diligence requests, and related documentation that support LegalEASE’s compliance and sales initiatives.
This role ensures timely, accurate, and consistent communication of the company’s security posture and compliance practices to external stakeholders. The ideal candidate is detail-driven, technically literate, and comfortable collaborating across multiple departments.
What you will do:
- Complete and manage customer and vendor security questionnaires, RFP security sections, and compliance-related surveys.
- Collaborate with internal teams (IT, Security, Engineering, Legal, and Operations) to gather and validate information.
- Maintain and update a knowledge base of standard answers, security controls, policies, and certifications (e.g., SOC 2, ISO 27001).
- Track and manage questionnaire deadlines to ensure timely, accurate responses.
- Ensure consistency and clarity in all external security communications.
- Assist with evidence collection and documentation management for audits and certifications.
- Identify opportunities to improve processes and standardize responses.
- Stay informed on company security posture, infrastructure updates, and new compliance initiatives.
You’ll Succeed Using Your:
- Excellent verbal and written communication skills.
- Ability to take ownership of projects and deliver results under tight deadlines.
- Strong organizational skills and ability to manage multiple priorities.
- High attention to detail and accuracy in documentation.
- Professionalism and composure under pressure.
- Collaborative approach to building relationships across departments.
- Proactive mindset with a drive to improve processes and efficiency.
Qualifications
-
Required:
- Strong written communication and attention to detail.
- Ability to understand and explain security concepts at a high level.
- Experience working with structured documents (Excel, Word, PDF, online portals).
- Strong organizational skills and ability to manage multiple deadlines.
-
Preferred:
- Familiarity with common security frameworks and certifications (SOC 2, ISO 27001, GDPR, HIPAA, etc.).
- Experience in security, compliance, IT, or related fields.
- Prior experience completing security questionnaires or RFPs.
- Experience with compliance platforms (e.g., Whistic, OneTrust, Vanta, Drata, SecurityScorecard).
- Basic understanding of networking and cloud
-
Nice to Have security concepts.
- Exposure to SaaS environments.
- Project management experience.
- Knowledge of third-party risk management processes.
Why This Role Matters
For a small company, security questionnaires are often a gateway to closing deals with larger clients. This role helps build trust, reduces sales cycle friction, and maintains compliance credibility without requiring the entire engineering or security team to respond to each request.
Our Offering:
- Culture built on Trust, Respect, and Integrity
- Environment that supports the personal drive for excellence
- Access to robust health insurance and legal benefit plans
- Paid vacation
- Free Fitness Center on property
- 401 (k) Retirement plan
Work Authorization/Security Clearance:
- Candidate must have valid work authorization for the U.S.
- A criminal background investigation is conducted on every Legal Access Plans employee.
- All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
AAP/EEO Statement:
Legal Access Plans is an equal opportunity employer.
Compensación: $60,000.00 - $105,000.00 per year
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
🌟 Join the LegalEASE Team
Empowering people. Protecting futures. Building careers.
At LegalEASE, we’re on a mission to make legal help accessible, compassionate, and high-quality — for every member, every time. As one of the nation’s leading providers of legal plan benefits, we support millions of members with guidance, coaching, and access to experienced attorneys through our trusted network.
💙Our Mission
To become the premier provider of legal plan benefits by providing extensive support, coaching and access to experienced attorneys in the highest quality manner, while holding true to our principles, values and goals as we grow.
⚖️Who we are
LegalEASE, a Legal Access Company, partners with employers across the nation to offer robust Legal Insurance Plans that simplify life’s most complex challenges.
Through our easy-to-use legal service platform, members receive personalized support from dedicated Advocates who guide them every step of the way.
Since 1971, we’ve led the industry in legal benefits innovation—recognized nine times by Inc. Magazine as one of America’s Fastest-Growing Private Companies (2011–2024).
Today, we proudly serve 10 million members with a network of 20,000+ providers — and growing.
💜 Life and Culture
Our culture is the heart of who we are.
We believe that when people feel supported, respected, and inspired, they do their best work.
At LegalEASE, you’ll join a diverse, mission-driven team that values:
- Collaboration — we work together to create real impact.
- Innovation — we encourage creativity and continuous improvement.
- Community — we give back through our outreach and volunteer programs.
- Balance — we promote well-being, growth, and flexibility.
“We’re not just helping people with legal issues—we’re helping them move forward with confidence.”
— LegalEASE Team Member
🌟 Our Guiding Principles
- Create a customer focused work environment by providing your coworkers with the same level of service, respect and dignity you would a member.
- Embrace diversity as an essential component in the way we do everything.
- Apply the highest standards of excellence in the credentials of our Providers, level of service and processes we use daily.
- Help each member individually and ensure that everything you do is in the interest of the member.
- Contribute positively to our industry, community and our environment.
- Recognize that productivity is essential to our profitability and future success.
🚀 Why LegalEASE?
We’re more than a workplace — we’re a community built on purpose and growth.
When you join LegalEASE, you’ll experience:
- Meaningful work that helps millions of people each year.
- A supportive team environment that values your voice and ideas.
- Professional development opportunities through our Leadership Academy and training programs.
- Competitive pay, benefits, and a culture that celebrates success.
If you’re ready to build a career with impact and join a team that’s redefining legal access—LegalEASE is the place for you.
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Growth and Career Advancement
At LegalEASE you are empowered to lead and be an active participant in your career growth with various coaching and mentoring opportunities.
Health and Wellness
Our benefits are designed to support you and your family and also build and promote a balanced approach to health and wellbeing. We offer a competitive benefits package with traditional benefits including medical, dental, vision, 401k and Life Insurance.
Compensation
We offer competitive compensation as well as a handsome company 401K match, holiday pay, Legal Plan, medical expense card and additional supplemental voluntary insurance plans that cater to the needs of our diverse team.
On-Site Amenties
Amenities include free Fitness Center, On-site Cafe, Outdoor Seating Lounge, Temperature-controlled walkway, Lunch Drop, Secured Parking, Car Detailing.
PTO
We value and encourage having a good work/life balance and want to make sure that our employees have time away from work to relax and recharge with Vacation, Sick and Personal Leave options.
Flexibility
Here at LegalEASE we know that one desk doesn't fit all, and that great work happens anywhere. Our flexible approach means we have remote, hybrid and in office opportunities.